Terms & Conditions

Smart Tiling Group

These Terms and Conditions govern your use of the Smart Tiling Group website and services. By accessing our website, requesting a quote, or engaging our services, you agree to be bound by these Terms.

Website Use

The content on this website is provided for general information purposes only. We make reasonable efforts to ensure the information is accurate; however, we do not guarantee that it is complete, current, or error-free.

You agree not to misuse this website or attempt to interfere with its proper operation.

Quotes and Services

All quotes provided by Smart Tiling Group are based on the information available at the time of inspection or enquiry.

Quotes may be subject to change if:
• Site conditions differ from those disclosed
• Structural, plumbing, tiling, or electrical issues are identified
• Access limitations affect the scope of work
• Additional materials or labour are required
• Variations are requested after work has commenced

All work will be discussed and agreed upon prior to commencement. Any variations may result in additional costs.

We reserve the right to refuse or withdraw a quote at our discretion.

Payment Terms

Payment terms will be outlined in your quote or invoice.

Unless otherwise agreed in writing, payment is due as per agreed project milestones or upon completion of services.

Late payments may incur additional charges where permitted by law.

Cancellations and Scheduling

If you need to reschedule or cancel a booking, we request reasonable notice.

Smart Tiling Group works closely with client schedules; however, timelines may be affected by material availability, site conditions, weather conditions, or other unforeseen circumstances.

We reserve the right to reschedule services where necessary.

Service Areas

Smart Tiling Group provides services across Sydney Metropolitan areas within a 50KM radius of Chester Hill, NSW.

Availability may vary depending on location and project scope.

SMS and Electronic Communications

By submitting your details through our website or engaging our services, you consent to receiving communications via phone, SMS, and email.

These communications may include:
• Appointment confirmations
• Project updates
• Follow-up communication
• Service-related notifications

You may opt out of SMS communications at any time by replying STOP or contacting us directly.

We comply with the Spam Act 2003 (Cth) and will only send communications where consent has been provided or reasonably inferred.

Standard message and data rates may apply depending on your mobile carrier.

Workmanship and Liability

Smart Tiling Group takes reasonable care in delivering quality workmanship across all renovation and tiling projects.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from the use of our services.

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law, including consumer guarantees that cannot be excluded.

Third-Party Services and Materials

We may recommend or use third-party suppliers or materials as part of the renovation process. We are not responsible for delays, defects, or issues arising from third-party products or services beyond our control.